Type with Alexa
Type with Alexa lets customers on iOS in the English-US region interact with Alexa using texting in the Alexa App when voice is not a good option (ex. loud public environment) and gives people with speech difficulties the ability to interact with Alexa on their smartphone.
You can read more about the Type with Alexa launch via The Verge, The Ambient, or Voiceboy.ai.
In addition to the Type with Alexa launch design, I also worked on concepts exploring future opportunities in this space. This included looking beyond the initial customer experience to think big about how to become a more useful mobile assistant, connecting to Alexa’s device ecosystem, and adding new features/rich content to better serve customer needs.
My process included stakeholder interviews, competitive auditing, collaborative sketching & storyboarding, UI mockups and a final high fidelity vision presentation demonstrating a day in the life of a customer using the future Alexa Assistant in the mobile app.
Please feel free to contact me if you want to learn more about my time at Amazon!